Play responsibly at zbaas
Alongside fun and entertainment, stay mindful of your own and your family's wellbeing — we are always here for you.
Core Principles of Responsible Gaming
zbaas believes online gaming should be a source of entertainment, not pressure or problems. The guidelines below will help you play in a healthy way.
21+ Age Requirement
Only individuals aged 21 and above may open an account and play at zbaas. Participation by minors is strictly prohibited.
Set a Deposit Limit
Decide for yourself the maximum amount you will deposit per day, per week, or per month. Contact support to activate this limit.
Time-Out Feature
If you want to take a break for a few days, you can set a time-out from 24 hours up to 6 weeks. During this time your account will be temporarily suspended.
Self-Exclusion
Choose self-exclusion for a longer break. From one month up to permanent — you can select the duration that suits you.
24/7 Support Team
For any issue, contact us via live chat or email. Support is available in both Bengali and English.
Commitment to Responsible Gaming
zbaas is committed to ensuring a fair and transparent gaming environment at all times. Our fair play policy keeps your experience protected.
Detailed Guidelines for Healthy Gaming
Responsible gaming is not just about following rules — it is part of a mindful way of living.
Play for fun, not as a way to earn
Online gaming is primarily an entertainment activity. Playing at zbaas can be enjoyable, but it should not be seen as a regular source of income. Every game carries the possibility of both winning and losing. So only play with money whose loss will not affect your daily life.
Plan your budget and time
Before each session, set a fixed budget and time limit. Once you reach that limit, stop — whether you are winning or losing. The minimum deposit at zbaas is ৳300, which helps you start on a small scale.
- Set aside a fixed amount for each day.
- Track your playing time — take short breaks in between.
- Never play on impulse when making financial decisions.
- Avoid the tendency to play non-stop in an attempt to recover lost money.
Stay open with family and friends
If your loved ones feel your gaming habit is becoming excessive, listen to them carefully. Rather than deciding alone, discuss it with your family. Relationships and family happiness are the most valuable assets.
How Deposit Limits Work
You can set the maximum amount you will deposit within a given period. Once this limit is activated, it takes effect immediately. Increasing the limit requires a waiting period, but reducing it takes effect right away.
Time-Out and Self-Exclusion
When you feel you need a short break, use the time-out feature. It is a short-term solution. For long-term issues, choose self-exclusion. During this period you will not be able to log in or deposit at zbaas.
- Time-out: from 24 hours up to 6 weeks.
- Self-exclusion: from 1 month up to permanent.
- In both cases, our support team is ready to assist.
Protection of Minors
zbaas is for players aged 21 and above only. If you have children or teenagers in your home, use password protection on your device and keep your account details private. If you become aware of any minor attempting to create an account, inform our support immediately.
Signs of Problematic Gaming
Stay aware of your own gaming habits. Watch out for the following.
Do you feel a repeated urge to play in order to recover money you have lost?
Are you gradually increasing the amount and time you spend gaming?
Are you hiding your gaming habits from family or friends?
Are you spending money on gaming that is needed for everyday expenses?
Have you tried to stop gaming but been unable to?
Do you feel restless, irritable, or anxious when you are not gaming?
If you notice any of these signs, seek help
If even one of the above signs applies to you, do not delay — contact our support team. We will not judge you — we only want to help. Gaming disorder is a recognised mental health condition and with the right support it can be overcome.
Contact Us for Help
Our support team is with you 7 days a week, 24 hours a day.
zbaas Support Team
Speak directly with us for any help related to responsible gaming. Your information will be kept completely confidential.
Take Action Now
Set a deposit limit, take a time-out, or choose self-exclusion right now — just message us on live chat to do any of these.
- Deposit limit: activates immediately.
- Time-out: takes effect right after the request.
- Self-exclusion: process completed within 24 hours.
Responsible Gaming FAQ
Find answers to common questions below.
Enjoy with Awareness
Enjoy entertainment at zbaas responsibly — whether cricket betting, slots, or live casino, we are with you every step of the way.